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Enough is enough!
I was trying to pay my Verizon Wireless bill a few weeks ago and it kept having problems. I checked the credit card number, the expiration date, and every other field, but it was still not working. Finally I got fed up enough to call tech support rather than risk being locked out or something.…
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Give Me Back My Identity
I am not a data point. I am a human being. I am not the customer who buys anime, computer hardware, and books on Linux. I am not the customer who sends flowers to my mother-in-law in Brooklyn. I am a human being. I am a college student, a writer, a poet, a photographer, a…